Despite the fact that the web hosting service supplied by the different companies is almost the same, every provider has a customized platform with its own tweaks and ways to do specific operations. Because of this, an info-laden knowledge base would be truly helpful both for people with little or no practical experience and for technically competent users who will eventually learn how given tasks are executed, but will lose time in the meantime. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users lots of time and energy. The outcome is more satisfied customers, as they can swiftly find the info they are looking for, and substantially less work for the help desk staff representatives, because usually the majority of the enquiries and difficulties that customers have are already outlined in the knowledge base. Provided that the articles are properly written and cover more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you purchase a cloud website hosting plan through us, you will be given access to our comprehensive online help documentation where you will find info about practically everything connected with our web hosting solutions. The topics cover anything from how to create an e-mail account on your hand phone, to how to do various things using an .htaccess file. The articles are written in an easy-to-understand fashion and feature in-depth instructions on how to do a specific task in your Hepsia Control Panel. You can also find info that’s not connected directly with Hepsia, for example one that concerns web-based apps on your personal computer. The complete archive of articles will be available in the Help section of the Control Panel, but those that are related to a certain Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you will be able to become aware of virtually everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an in-depth knowledge base for all our current and future customers, so if you buy a semi-dedicated server plan from our company, you will be able to find any information that you are searching for at any moment. We’ve got a large number of educational help articles, which will help you better understand what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are only two instances. Our elaborate guides will help you accomplish anything you like – uncompress an archive, import a database, forward a domain name, and so on. Additionally, we also have troubleshooting instructions, which will allow you to discover what spurs a given problem and the potential solutions for it. If you’re unable to send emails or your domain name returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and repair the problem instantly. The articles can be accessed through any Control Panel section, as well as through the all-inclusive Help section.