Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Our technical help and support crew is available day and night to handle all of your current help demands. Every single ticket you post to us will be replied to within less than one hour. If your situation calls for help from one of our administrators, we are going to forward the ticket to the technician in charge and will notify you that the problem is under control.

  • Top quality support service

  • Expert Tech Support Service

  • We will offer you 24 hours a day client support by using a super–fast ticketing program integrated into your Control Panel. You may write to us all the time about any of the programs that come pre–installed on your virtual server, which include the selected Linux OS, the server admin panel and our custom designed Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Web Site Control Panel that is provided absolutely free with your VPS offers you an inbuilt articles base. There’s a collection of comprehensive how to tutorials and a collection of step by step video guides that illustrate all the important site control responsibilities. You can gain access to them by clicking on the Help or Video keys in the top right part of each Control Panel section.